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Gener dela Cruz

Customer Success Manager at Amihan Solutions

Gener Dela Cruz is an experienced professional in quality assurance and customer success, currently serving as a Customer Success Manager at Amihan Solutions since July 2022, where Gener focuses on client engagement and consulting. Prior roles include Senior QA Manager at ProV International and Service Unit Leader at ERNI Development Center Philippines Inc., where Gener led various quality initiatives and managed testing teams. Gener's background also encompasses significant experience in web development and business analysis at AffinityX, as well as quality assurance roles at EnglishCentral ROHQ Philippines and Exist Software Labs, demonstrating expertise in test automation, project estimation, and process improvement. Gener holds a Bachelor of Science in Business Management from the University of the Philippines.

Location

Metro Manila, Philippines

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Amihan Solutions

Build your own dedicated team in the Philippines. Tap a large unreached talent pool, utilize the processes to deliver quality, and operate at any time you need, and this all to a cost that supports your business growth and budget. ----- Amihan Solutions is a Swiss-owned and managed company which started business operations in mid-2021 in the Philippines and Switzerland. Amihan Solutions brings more than 12+ years of quality distributed delivery management know-how, and over 8+ years of working in the Philippines, delivered over 200+ software projects to clients in Switzerland, other countries in Europe, and worldwide. Established and proven processes ensure the quality delivery expected by any client an provides a working environment to ensure employee satisfaction, leading to a high-performance team committed to serving the client needs. The vision of Amihan Solutions is to promote Filipino digital talents to companies in Switzerland and globally, that share the values of people empowerment and development to grow together as an organization and as an individual contributor. Amihan Solutions stands with all its employees and as an organization for Quality, Commitment, Growth and Simplicity. With those core values embedded into systems, processes, and individuals, Amihan Solutions supports the business goals of our clients. Apart from supporting the efficient growth of our client’s business and employees along with it, Amihan Solutions shares part of the Expert Module Fee to support projects (CSR) in the area of people development and education, which is essential to build sustainable long-term living. Your Swiss Partner in the Philippines Build your own dedicated team in the Philippines. Tap a large unreached talent pool, utilize the processes to deliver quality, operate at any time you need, and this all to a cost that supports your business growth and budget.


Employees

51-200

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