Rox Chang

Senior Customer Success Architect at Amplitude

Rox Chang is a Senior Solutions Architect at Amplitude, with experience in developing custom billing and revenue solutions for enterprise companies, particularly in post-sales, client-facing roles. Prior roles include Solution Architect at Zuora, where Rox implemented comprehensive billing-to-revenue solutions for late-stage startups, and Senior Consultant at Manhattan Associates, delivering tailored implementations of Manhattan WMS for Fortune 100 companies across diverse sectors. Earlier experience at JPMorgan Chase & Co. involved acting as a liaison between business analysts and development teams, while an internship at ASE Group focused on quality audit analyses in semiconductor manufacturing. Rox holds a Bachelor of Science degree in Mechanical Engineering from the University of Florida.

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San Francisco, United States

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Amplitude

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Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights.