Amplitude
Yerin Cha is a seasoned professional with extensive experience in product operations and customer success management. As a Senior Product Operations Manager at Amplitude since August 2017, Yerin has advanced through various roles, demonstrating expertise in logistics and customer relationship management. Prior to Amplitude, Yerin served as a Customer Success Manager at UserTesting, excelling in project management and customer support. Earlier experience includes a role in Worldwide Developer Relations at Apple Inc., where Yerin effectively communicated with clients in the US and Korea, and a business development internship at SK Telecom Americas, focusing on market entry strategies. Yerin holds a Bachelor of Science in Commerce with a focus on Marketing and International Business from Santa Clara University, along with studies at Yonsei University.
Amplitude
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Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights.