Nathan D. is a skilled Senior Application Support Technician at AM/PM Point of Sale Solutions & Service, with extensive experience in providing tier 1 and 2 software support for gas station Point of Sale and fuel systems. Responsibilities include training employees and store managers on system operations, deploying software updates, and technical troubleshooting. Previous positions include Support Specialist at FreshBooks, where Nathan D. handled customer inquiries regarding finance software and collaborated with various teams to track issues in Jira, and Application Support Technician at AM/PM Service Point of Sale Solutions, focusing on technical support for POS and fuel systems. Nathan D. has a Bachelor of Science degree in Computer Science from the University of Calgary.
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AM/PM Point of Sale Solutions & Service
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AM/PM is a trusted provider of the world's leading POS solutions for the grocery, hospitality, and retail industries across North America. Founded in 1987, AM/PM is a trusted Canadian-owned POS solutions company providing world-class solutions for the grocery, hospitality, and retail industries across North America. With a commitment to excellence, AM/PM offers a comprehensive suite of services, including a 24/7 toll-free call center, on-site technician support, bench repair, warranty claim maintenance, helpdesk support, and software engineering services. Today, AM/PM serves over 6,000 customers across North America and has installed more than 60,000 POS lanes/terminals, solidifying its position as a leader in the industry.