Alex Robertson

Software Engineer at Anaplan

Alex Robertson is currently working at Anaplan as a Software Engineer and Senior Manager in Level 3 Support. They have extensive experience managing a team of Level 3 Support analysts and have been involved in various cross-team projects, including transitioning to cloud-based architecture and implementing monitoring tools. Alex has restructured the global Level 3 Support team to enhance technical knowledge and relationships with engineering teams. They play a key role in supportability of the product and manage high priority customer escalations. Prior to Anaplan, Alex worked as a Junior Level 3 Support Analyst at Dolby Laboratories and completed an Integrated Master's Degree in Electronic Engineering with Music Technology Systems at the University of York.

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York, United Kingdom

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Anaplan

97 followers

Anaplan is building a future where connected leaders and teams are able to constantly adapt, transform and reinvent their businesses. They make it possible to share actionable insights, empower and unleash creativity, and drive innovation. With Anaplan, finance and operational leaders across the organization can model complex scenarios, forecast continuously with added intelligence, and make agile decisions with confidence.