Anchor
Joanne Giles currently serves as the Head of Aftercare at Anchor since July 2023 and has held the position of Deputy Chair and Board Trustee at Keelman Homes Ltd since September 2019. Previously, Joanne was the Associate Customer Service Director at Countryside Partnerships from January 2022 to July 2023 and the Head of Customer Service at Vistry Partnerships from June 2021 to January 2022. Joanne's experience also includes a role as the National Lead After Care Manager at Home Group from September 2018 to June 2021 and various positions at Your Homes Newcastle between May 2005 and August 2018, including Contract Development Manager and Contract Performance Manager. Joanne holds a Level 5 qualification in Housing from the Chartered Institute of Housing, achieved in 2020, and a Level 4 in Accounting and Finance from AAT, completed in 2010. Early education includes GCSEs in English, Maths, and Science from High Tunstall Secondary School, attended from 1995 to 1999.
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Anchor
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Helping people enjoy later life is our passion. It has been for more than 60 years. And today, in an ageing society, our housing, care and support is needed more than ever. As England’s largest provider of specialist housing and care for those in later life, we’re committed to creating choice and opportunity for everyone. That's why we listen carefully to residents, shaping our homes and services around their changing needs. And we’re proudly not-for-profit, which means every penny we make is reinvested into our properties and services, building more and innovating for the future so that people can have a home where they love living in later life. To find out more about what we do, please visit: https://www.anchor.org.uk/about-anchor