Marla Dalmau

Marla Dalmau currently serves as a Community Support Specialist at Andela, where responsibilities include overseeing global support operations and training programs for new staff members. Prior to this role, Marla worked as a Community Support Analyst at Andela, focusing on support operations for Small-Medium Business clients and engineers, as well as improving Net Promoter Score (NPS) ratings. Previous experience includes serving as Business Office Manager at Akator Construction, LLC, where Marla led strategic initiatives and managed project management efforts. Additionally, Marla held the position of Sr Lead - Customer Service at WeWork, contributing to user experience design and customer satisfaction. Prior roles also include Junior Buyer at Lowe's Companies, Inc., and Web Analyst at Multimedios Redes. Marla obtained a Bachelor’s Degree in Communications from Universidad Autónoma de Nuevo León.