Andesa
Mike Maciag is a seasoned professional with extensive experience in business operations and client support, currently serving as the Business Operations Specialist Lead at Andesa Services, Inc. since March 2014. In this role, Mike manages a team of specialists, conducts performance reviews, and improves operational efficiency while advocating for clients. Previous positions at Andesa included Sr. Client Support Specialist and Client Service Representative, where Mike facilitated request processing and resolved client issues. Prior experience at ADP involved assisting small businesses with service implementations, and various internships provided foundational knowledge in insurance underwriting and client relations. Mike holds a B.S. in Marketing/Management from DeSales University.
Andesa
Andesa is a leading, employee-owned provider of policy lifecycle solutions for the life insurance and annuities industry that offers modern cloud-based systems for transaction management and recordkeeping. Through flexible end-to-end lifecycle management solutions, private cloud technology, and decades of market and product expertise, we help carriers, brokers, key stakeholders, and participants pursue strategic sales opportunities and successfully navigate market change. Follow us on Twitter @AndesaServices Andesa began as a pioneer in the field of COLI/BOLI policy administration. Today, more than 30 years later, we partner with numerous insurance companies, including seven of the top 13 life and annuity carriers and several top distributors. We offer a suite of services through software-as-a-service (SaaS) and business process outsourcing (BPO) models using streamlined, secure cloud technology — all backed by decades of proven, practical expertise in the industry. Andesa’s highly experienced team of U.S.-based professionals is made up of devoted client advocates who help industry leaders save time, reduce risk and tap unrealized value. Andesa serves the most discerning carriers and producers. We offer hosted administration and illustration services for any type of product or block. Whatever your need – from fully integrated plan administration tools to administrative support for even the most complex plan and product offerings – Andesa has a solution.