Anki
Jay Kong CSM, CSPO is an experienced customer care professional with a diverse background in various high-profile technology companies. Currently serving as the Customer Care Manager Global at Neato Robotics since July 2019, Jay Kong has also held the position of Senior Manager of Customer Care at Anki since July 2013. Prior roles include Senior Product Manager of CX Business Systems at Yahoo! beginning in April 2011 and Senior Manager of Customer Support at Logitech Inc from February 2004 to March 2011.
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Anki
Based in San Francisco, Anki is dedicated to bringing artificial intelligence and consumer robotics to people's everyday lives. Founded in 2010 by Carnegie Mellon Robotics Institute graduates, Anki creates consumer entertainment experiences using technology that was once confined to robotics labs and research institutes. Anki was recentlynamed one of the top 50 most innovative companies in the world by Fast Company. Its first product, Anki DRIVE, is now on sale in the United States and UK. Unveiled during Tim Cook's keynote at the 2013 Apple Worldwide Developers Conference, Anki DRIVE is an award-winning, first-of-its- kind game that lets players use a mobile app to race, battle and customize real robot cars.Following the massive success of Anki DRIVE, one of the hottest holiday products of 2014, Anki OVERDRIVE takes the groundbreaking battle-race experience in a new direction with state-of-the-art modular tracks, high-end and improved car designs along with big innovations in gameplay.Anki OVERDRIVE is launching in September 2015 in the U.S., U.K. and Germany.