Douglas Castillo

Douglas Castillo is an experienced IT professional with expertise in network planning, installation, and administration, server install and administration, and customer IT support. Castillo has experience in various roles such as IT Manager, IT Consultant, General Manager, Network Administrator, Help Desk Supervisor, and Outsource IT Manager in companies such as Answering Service Care, American Computers Inc., Kohtler Elevator Industries, and Royal Canin Puerto Rico. Castillo holds a degree in Systems Engineering from IUPFAN and Locución from Universidad Central de Venezuela.

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Hollywood, United States

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Answering Service Care

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Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at answeringservicecare.com