Koen Schrauwen

Product Capability Owner at AnywhereNow

Koen Schrauwen is an accomplished professional with extensive experience in product management and cloud infrastructure, currently serving as a Product Capability Owner at AnywhereNow since November 2014. Schrauwen has successfully led strategic developments in Text & Messaging, Reporting, and Cloud Infrastructure, with a focus on the innovative AnywhereNow OnePortal. Previous roles include Team Lead and Product Owner for Azure Cloud Infrastructure, where Schrauwen guided a talented team to drive operational excellence, and Customer Delivery Manager, enhancing project delivery for key global clients. Prior to AnywhereNow, Schrauwen held various roles in banking and IT support, demonstrating a diverse skill set that spans management, customer service, and technical expertise. Educational qualifications include a Bachelorโ€™s degree in Commercial Economics from Avans Hogeschool Breda.

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AnywhereNow

What if you could ๐—ฟ๐—ฒ๐—ฑ๐˜‚๐—ฐ๐—ฒ ๐—ฎ ๐˜€๐—ถ๐—ด๐—ป๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐—ป๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜๐—ฎ๐—ด๐—ฒ ๐—ผ๐—ณ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜‚๐—ป๐—ป๐—ฒ๐—ฐ๐—ฒ๐˜€๐˜€๐—ฎ๐—ฟ๐˜† ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฑ๐—ถ๐—ฎ๐—น๐—ผ๐—ด๐˜‚๐—ฒ๐˜€ and ๐—ด๐—ฎ๐—ถ๐—ป ๐Ÿฒ๐Ÿฑ% ๐—บ๐—ผ๐—ฟ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐˜ƒ๐—ถ๐˜๐˜† ๐—ถ๐—ป ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—ฐ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ? With AnywhereNow you can leverage your existing Microsoft investments to ๐˜€๐—ธ๐˜†๐—ฟ๐—ผ๐—ฐ๐—ธ๐—ฒ๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ, ๐˜€๐˜๐—ฟ๐—ฒ๐—ฎ๐—บ๐—น๐—ถ๐—ป๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—ฐ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ and ๐—ฟ๐—ฒ๐—ฑ๐˜‚๐—ฐ๐—ฒ ๐—œ๐—ง ๐—ฐ๐—ผ๐˜€๐˜ through ๐—ฒ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฒ๐—ป๐˜ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ณ๐—ผ๐—ฟ๐—ฐ๐—ฒ ๐—ฐ๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—”๐—œ ๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐—ถ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜๐˜€, and a ๐—ณ๐˜‚๐—น๐—น ๐—ผ๐—บ๐—ป๐—ถ๐—ฐ๐—ต๐—ฎ๐—ป๐—ป๐—ฒ๐—น ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ. AnywhereNow has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is: - The preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - The worldโ€™s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a ๐—ณ๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ ๐—ฐ๐—ฎ๐—น๐—น ๐—ต๐—ฎ๐—ป๐—ฑ๐—น๐—ถ๐—ป๐—ด, ๐˜€๐—ฎ๐˜ƒ๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐˜€๐˜๐—น๐˜† ๐˜๐—ถ๐—บ๐—ฒ and ๐—ผ๐˜ƒ๐—ฒ๐—ฟ-๐—ฑ๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟโ€™๐˜€ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฐ๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป. AnywhereNow is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. ๐—ฅ๐—ฒ๐—พ๐˜‚๐—ฒ๐˜€๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฑ๐—ฒ๐—บ๐—ผ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†: https://anywhere365.webflow.io/book-a-demo


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201-500

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