AO World
Carl Harper - MAPM is a professional with extensive experience in the information technology industry. Carl has held various titles such as Senior Project Manager, Business Analyst, Technical Account Manager, Project Engineer, and Product Deployment Supervisor at companies like AO and ICONICS UK Ltd. Their responsibilities have included uncovering business issues, gathering requirements, implementing projects for various customers, and providing technical support and consultancy services. Carl holds an Honours degree in Computer Science (Multimedia Technology) from the University of Wolverhampton.
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AO World
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AO World Plc is an online retailer of electrical products. The Company operates through two segments: online retailing of domestic appliances to customers in the UK, and online retailing of domestic appliances to customers in Europe (excluding the United Kingdom). The Company offers over 5, 500 stock keeping units (SKUs) in the United Kingdom, approximately 2, 000 in Germany and over 600 in the Netherlands. The Company offers a range of ancillary services, such as customer finance options, an unpack and recycle service, product care packs, and disposal and connection services. In the United Kingdom, the Company operates in approximately three categories: Major Domestic Appliances (MDA), Small Domestic Appliances (SDA) and Audio Visual (AV). The MDA market offers built-in appliances, such as dishwashers. The SDA market comprises small appliances, food preparation and floor care. The AV market includes television, audio, set-top boxes, digital versatile disc (DVD) and Blu-Ray players.