AO World
Suleiman Duale is a skilled Business Analyst with extensive experience in various sectors, currently working at AO since January 2018. Prior roles include Graduate Business Analyst at Car Benefit Solutions, where responsibilities included gathering business requirements and identifying process improvements, and a Business Analyst Intern at General Motors, contributing to critical IT projects and collaboration applications. Previous positions also feature roles in customer service and IT support, enhancing customer experiences and operational efficiency. Suleiman holds a BSc in Business and Information Technology from The University of Salford and a BTEC National Extended Diploma in IT Networking from Loreto Sixth Form College.
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AO World
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AO World Plc is an online retailer of electrical products. The Company operates through two segments: online retailing of domestic appliances to customers in the UK, and online retailing of domestic appliances to customers in Europe (excluding the United Kingdom). The Company offers over 5, 500 stock keeping units (SKUs) in the United Kingdom, approximately 2, 000 in Germany and over 600 in the Netherlands. The Company offers a range of ancillary services, such as customer finance options, an unpack and recycle service, product care packs, and disposal and connection services. In the United Kingdom, the Company operates in approximately three categories: Major Domestic Appliances (MDA), Small Domestic Appliances (SDA) and Audio Visual (AV). The MDA market offers built-in appliances, such as dishwashers. The SDA market comprises small appliances, food preparation and floor care. The AV market includes television, audio, set-top boxes, digital versatile disc (DVD) and Blu-Ray players.