Apertum Online
Rohit Salian is an experienced training professional currently serving as Assistant Manager Training at Apertum Online since August 2021, where responsibilities include leading the Learning & Development (L&D) department for customer service and operations in the sports gaming sector and managing the full training cycle to enhance staff KPIs. Prior to this role, Rohit held various positions including Process Specialist Trainer in a sports betting company, Supervisor Training and Quality at Cathay Pacific Airways, and Training Lead at Concentrix. Rohit began career as a Customer Care Executive at IBM Daksh, later rising to Acting Trainer, focusing on training analysis and client observations. Rohit holds an MBA in Project Management and Human Resource Training from Periyar University and a Bachelor of Commerce from the University of Mumbai.
Apertum Online
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Apertum Online Private Limited was founded in March 2018 in Mumbai, India. We are a fast-growing mobile internet company providing business operations, technical and marketing services to B2B clients in the global gaming sector. We are a team with the perfect mix of youth and experience. We follow a client-first approach and ask the right questions to arrive at the perfect solutions. We strive to provide round-the-clock support. At Apertum Online Pvt. Ltd., we never compromise on quality. We provide best-in-class services to businesses and try to achieve the highest levels of customer satisfaction. We focus on customer centricity, provide intelligent creativity and prioritise operational efficiency. Apertum provides new age solutions in the three major focus areas in the 21st century – business operations, technology, and marketing.