Poonam Chauhan Kapoor

Manager - Service Excellence at Apollo Hospitals

Poonam Chauhan Kapoor possesses extensive experience in healthcare management, currently serving as the Manager of Service Excellence at Apollo Hospitals since January 2022. Prior roles include OPD In Charge at Healthcare from May 2019 to August 2021, Centre In Charge at Medanta - The Medicity Hospital from March 2011 to May 2017, and Patient Welfare Officer at Fortis Healthcare from February 2008 to 2011. Academically, Poonam holds an MBA in Operations Management and Supervision from Symbiosis Institute of Management Studies (2010-2012), a Post Graduate Diploma in Business Administration from Regenesys (2017-2018), and a Bachelor's degree in Hospital Administration with 1st Division from NSHM Knowledge Campus Durgapur (2005-2008).

Location

Bengaluru, India

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Apollo Hospitals

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Apollo Hospitals Enterprise Limited is a healthcare provider. The Company is engaged in offering healthcare services and operating standalone pharmacies. The Company's segments include Healthcare, Pharmacy and Others. The Healthcare segment consists of hospitals, hospital-based pharmacies, and projects and consultancy services. Its tertiary care hospitals provide care in over 50 specialties, including cardiac sciences, oncology, neurosciences, critical care, orthopedics, radiology, gastroenterology and transplant. The tertiary care hospitals has over 9, 550 beds across approximately 70 locations, over 2, 330 pharmacies, approximately 170 primary care and diagnostic clinics, and over 150 telemedicine units across approximately 10 countries. The Company also provides project consultancy services, health insurance services, education and training programs, and research services. It also operates birthing centers, day surgery centers and dental clinics.


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Headquarters

Chennai, India

Employees

10,000+

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