Justin Richmond

Justin Richmond is a seasoned professional with extensive experience in business systems administration and customer success operations. Currently serving as the Lead Business Systems Administrator at Appian Corporation since September 2022, Justin previously held the position of Director of Customer Success Operations at Prolifiq, where responsibilities included leading operations for customer success data reporting and processes. Justin's background also includes significant roles at IBM, where positions ranged from Senior Release Manager for Decision Optimization to Manager of Software Development for Supply Chain Applications. Additional experience includes software development and technical support roles at ILOG, LogicTools, and Wirenix, Inc. Justin holds a Bachelor of Science in Applied Science with a focus on Systems Analysis from Miami University.