Patrick O'Donnell

Patrick O'Donnell has a diverse work experience with various roles in different companies. Patrick is currently working as a Salesforce Business Analyst at Applause, where they are responsible for testing and assessing the quality of digital assets and experiences. Prior to that, they worked at Cogito Corp as a Senior CRM & Operations Analyst, utilizing human aware technology to enhance professional performance. Patrick also held roles such as CRM & Marketing Analyst, Marketing Analyst, and Business Development at the same company.

Before joining Cogito Corp, Patrick worked at Definitive Healthcare as a Sales Executive and Inside Sales Representative, where they demonstrated consistent success in meeting quotas. Patrick also gained market research experience as a Market Research Intern at Imaginatik and held a promotional role at Microsoft. Patrick started their career at the University of Massachusetts Amherst in Auxiliary Services.

Patrick O'Donnell's education history includes a Bachelor's Degree in Economics from the University of Massachusetts Amherst. In terms of additional certifications, they have obtained various Salesforce certifications such as Salesforce Certified Sales Cloud Consultant, Salesforce Associate, Salesforce Certified Business Analyst, Salesforce Certified Advanced Administrator (SCAA), Salesforce Certified Platform App Builder Certification, and Salesforce Certified Administrator (SCA). Patrick has also completed The Complete Salesforce Administrator Certification Course from Udemy and acquired the Cogito Certified Professional - Cogician Level 1 certification from Cogito Corp.