Harichandran Sukerathavan

Harichandran Sukerathavan is an experienced professional with over two decades in the telecommunications and technical support sectors. Currently serving as the Director of Customer Support for the APAC region at Sandvine since March 2010, Harichandran leads a globally dispersed team of Support Engineers, focusing on customer satisfaction and escalation management. Previous roles at Sandvine include Principal Technical Support Engineer and Regional Lead Customer Support. Prior to Sandvine, Harichandran held various positions at Soma Networks Inc, Maxis Communications Bhd, and Comverse Network Systems, gaining expertise in technical support, product engineering, and systems design. Harichandran holds a Master's in Business Administration from Nottingham University Business School and a Bachelor's in Electrical and Electronics Engineering from Loughborough University. Additional educational background includes a Diploma in Telecommunications from Universiti Teknologi Malaysia.