Isabela Boudoux Cavalcante Lisboa

Isabela Boudoux Cavalcante Lisboa is an experienced professional currently serving as the Customer Service Associate Manager at ApplyBoard since December 2019, managing a team responsible for performance across Canada. Previous roles at ApplyBoard include Customer Service Team Lead and Post-decision Coordinator, where responsibilities encompassed team management, training, and process improvement. Prior to ApplyBoard, Isabela held positions such as Technical Sales Representative at Rally Internet and Student Ambassador at Conestoga College. Isabela began a career as a Process Analyst at Magneti Marelli, emphasizing continuous improvement and Lean methodologies. Educational qualifications include an Ontario College Diploma in Computer Programming from Conestoga College, an MBA in Project Management from CEDEPE Business School, and a Bachelor's degree in Mechanical Engineering from Universidade Federal de Pernambuco.