Appriss Retail
Jeffrey Medsker is an accomplished customer support professional with extensive experience in the software industry. Currently, as the Director of Customer Support at Billtrust since June 2017, Jeffrey has progressively advanced from a Sr. Manager to a Manager role, emphasizing the connection between employee satisfaction and customer satisfaction within a rapidly growing organization. Prior to Billtrust, Jeffrey worked at Agilence, Inc. from May 2011 to June 2017, where responsibilities evolved from POS Analyst/Application Support Specialist to Manager of Application Support, a role established in November 2014. Jeffrey holds a B.S. in Mathematics from Stockton University, earned between 2003 and 2008.
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Appriss Retail
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Reduce risk. Remove friction. Reimagine your consumer experience. Leveraging more than 20 years of data science expertise, Appriss® Retail transforms ecommerce and omnichannel consumer interactions by providing real-time, actionable recommendations that reduce fraud, drive efficiency, and maximize profitability. The company’s AI-driven, SaaS platform generates analytical insights and recommendations by applying proprietary models developed from the collective intelligence of more than 75 billion aggregated transactions to a retailer’s own data. Appriss Retail serves a global base of leading specialty, apparel, department store, hard goods, big box, grocery, pharmacy, and hospitality businesses in more than 150,000 physical and online locations in 45 countries across six continents. For more information visit https://apprissretail.com.