Appriss
Tara New has extensive experience in customer support and technical assistance, primarily within Appriss since July 1998. As Customer/Call Center Management 2, Tara oversees a team of fifteen employees, conducting regular evaluations using the VINE service Quality Score card. Prior roles include VINE Service Analyst, providing advanced support to customers and assisting victim advocates, and Customer Support Analyst, serving as a primary liaison for real-time problem analysis. Earlier experience as a Technical Support Technician involved troubleshooting and training new representatives. Tara also worked at the Jefferson County Clerk's Office as a Computer Software Specialist II, focusing on hardware and software support. Tara holds an Associate of Science in Computer Science from Jefferson Community College and attended Sullivan University.
Appriss
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Appriss provides proprietary data and analytics solutions to effectively and efficiently address safety, fraud, risk and compliance issues for government and commercial enterprises worldwide. We are a team of technology and data science experts that are driven to solve complex business and societal problems. Our customers are leading commercial enterprises, information service providers and government agencies with focus in retail, healthcare and public safety. For more information visit Apprisscorp.com.