Kalaimahal Shanmuganathan

Kalaimahal Shanmuganathan is a seasoned professional with extensive experience in customer support and service delivery. Currently serving as the Manager for Customer Support in the Center of Excellence at Aptean since January 2023, Kalaimahal focuses on software product support and operational efficiency. Prior to this role, Kalaimahal held the position of Service Delivery Manager at Cognizant from March 2019 to February 2023, specializing in delivery management, business transformation, and transition management. Kalaimahal's career also includes experience as a Customer Service Associate at VWR, part of Avantor, where responsibilities included administrative support and customer service, and as a Technical Support Engineer at Richtic Solutions. Educationally, Kalaimahal holds a Master of Computer Applications degree in Computer Science from Bharathiar University.