Hamzah Diab

Business Process Reengineering Specialist at Aramex

Hamzah Diab is a skilled Real Time Analyst at Aramex since April 2022, where responsibilities include collaborating with team leaders and stakeholders to address discrepancies and enhance productivity, as well as analyzing data to optimize processes for improved operational efficiency. Prior experience includes serving as a Back Office Service Recovery Executive, responsible for maintaining accurate records and validating client claims. Additionally, Hamzah worked as an IELTS Invigilator at IDP Education Ltd for a brief period and as an Internship Trainee at Greater Amman Municipality. Currently pursuing a Master's degree in Engineering Project Management at the University of Jordan, Hamzah previously earned a Bachelor's degree from Al-Balqa Applied University in September 2020.

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Aramex

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Aramex is a provider of comprehensive logistics and transportation solutions. Established in 1982, as an express operator, Aramex rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Its range of services includes international and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions.