Michael Bundock

Call Center Analytics And Quality Assurance Manager at Archimedes

Michael Bundock currently serves as the Call Center Analytics and Quality Assurance Manager at Archimedes, a position held since February 2024. Previously, Michael worked at Amazon as a Business Analyst II for over three years and held multiple roles at Innovative Aftermarket Systems, including Senior Business Analyst and Sales Analyst. Additional experience includes positions at Charter Communications as an Operations Analyst, Supervisor of Quality Development, Social Media Supervisor, Quality Development Coordinator, and Sales and Retention Escalation Specialist. Earlier in the career, Michael managed the Network Operations Center at Appia Communications and worked as a Telephone Sales Specialist at Charter Communications. Michael holds a degree from the University of Phoenix.

Location

St. Louis, United States

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Archimedes

Specialty drug spend is the single fastest growing healthcare expense. Recognizing the potential clinical value of these drugs, plan sponsors want to provide them to their enrollees—but to maintain an affordable, sustainable benefit in this rapidly changing environment, they must also control costs. To do this, plan sponsors need quantitative information about which strategies work to target drugs to those in need of them and they must minimize use of clinically ineffective therapies and reduce waste. However, the guidance and services provided to plan sponsors to achieve these goals is not always objective or complete. Recognizing these challenges, Archimedes offers specialty drug management solutions for health plans, TPAs, employers, labor groups, and other plan sponsors across the U.S, without any potential conflicted financial relationships with specialty pharmacies or PBMs. Like the scientist and inventor who provided the inspiration for our name, we leverage an unmatched combination of analytic expertise, technological capabilities, experience, and pragmatism to provide plan sponsors with the support that they really need to control the growing cost of specialty drugs across the pharmacy and medical benefits. Fundamental to our business is the belief that full visibility into the economics and clinical performance of a specialty drug program is critical to making informed decisions concerning specialty drug management.


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11-50

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