Rebecca Lea

Rebecca Lea has extensive experience in IT management and governance, currently serving as Assistant Vice President of Digital Technology Services Process Governance at Argo Group since March 2014. In this role, Rebecca leads a team focused on IT Audit Control Compliance and continuous service improvement, achieving significant accomplishments such as the redesign of IT provisioning and deprovisioning processes across ten countries. Previous positions include Director of IT Service Management at Argo Group and ITSM Program Manager at Baylor Health Care System and CHRISTUS Health, where responsibilities involved executing ITSM strategies and training associates for ITIL® certification. Rebecca's career began in technical roles, including IT Technician and Senior IT Technician, and is supported by advanced academic qualifications including an MBA from Texas A&M University-Texarkana.