Amy Lumb

Senior Director Comnunity Operations at Arise Virtual Solutions

Amy Lumb has a diverse work experience, starting with their role as an Associate Director at Search Consultancy from July 2003 to June 2009. Amy then founded the Commercial and Contact Centre teams at Selection Group in June 2009 and grew the business over a five-year period, working with clients such as Vanquis Bank, Swinton Insurance, Capita, and Lowell Financial Services. Following this, Amy joined Arise Virtual Solutions Inc. in March 2015 as a Snr Marketing Manager and later became the Global Marketing Director in July 2022. Arise Virtual Solutions Inc. is a leading global provider of virtual business process outsourcing and crowd-sourcing solutions, working with top Fortune 500 companies.

Amy Lumb attended Newcastle University from 1997 to 2000. It is unclear whether they obtained a degree, but their field of study during this time was religious studies.

Location

Blyth, United Kingdom

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Arise Virtual Solutions

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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.


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1,001-5,000

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