Arise Virtual Solutions
Ana Leiva is an experienced professional currently serving as the Manager of Customer Success at Arise Virtual Solutions Inc. since June 2021. Prior to this role, Ana held the position of Manager of Operations at STARTEK from December 2011 to May 2021. Ana completed two Bachelor of Business Administration degrees at Universidad Privada de San Pedro Sula, with studies spanning from January 2011 to September 2016 and from December 2011 to July 2015.
This person is not in any offices
Arise Virtual Solutions
5 followers
Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.