Arise Virtual Solutions
Gerry Nylese possesses extensive experience in leadership roles, having served as Vice President at several companies, including Arise, iQor, Everise, Affinion Group, and PlumChoice. Nylese has a strong background in business development and customer experience solutions, demonstrated through roles such as Vice President of Business Development at iQor and Vice President CX Solutions at Everise. Nylese holds a degree from Colorado State University.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.