Arise Virtual Solutions
Keith Iokepa M. is an experienced IT professional with a strong background in technical engineering and support. Currently serving as a Senior Technical Engineer at Arise Virtual Solutions Inc. since November 2005, Keith has received multiple Arise Innovation Awards for excellence in software development, scalability, and differentiation. Previously, Keith worked as a Senior Support Specialist at K-Disk Networks, specializing in Unix administration and various web hosting tools. Additionally, experience includes roles as a Manager in Training at Radio Shack, where responsibilities included operational management tasks, and as a Level 1 Ride Operator at Lagoon Amusement Park, ensuring safety compliance for customers. Keith holds General Education degrees from Viewmont and North Miami Beach Sr High.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.