Arise Virtual Solutions
Kimberly C. has a strong background in Human Resources, with experience in various roles and companies. Kimberly currently works as a Human Resources Director at Arise since June 2023. Previously, they worked as a Director of Human Resources at Phlow from January 2022 to April 2023, where they focused on fostering positive employee relations and promoting an inclusive workplace culture. Before that, they were a Corporate Manager: People Operations at Branscome from February 2021 to January 2022. Kimberly also held the position of Senior Human Resources Business Partner (HRBP) at Branscome from February 2018 to January 2021, where they implemented time and productivity tracking systems and spearheaded regional initiatives focused on diversity, equity, and inclusion. Prior to Branscome, they were a Senior Human Resources Business Partner (HRBP) at PCB Piezotronics, Inc. from October 2016 to February 2018, where they provided guidance on HR policies and managed a merger and acquisition process. Kimberly started their career as a Human Resources Manager: Operations Coordinator at Rex Materials Group from April 2011 to October 2016, where they implemented a job rotation development program and elevated HR beyond administrative functions.
Kimberly C. has a Bachelor of Science degree in Psychology and Sociology from the University of North Carolina at Chapel Hill. Kimberly also holds several certifications including SHRM - Certified Professional (SHRM-CP), Senior Professional in Human Resources (SPHR), Certified Workplace Big 5 Consultant, Diversity and Inclusion Certificate, and People Analytics Masterclass Series.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.