Arise Virtual Solutions
Louise Hardy is a seasoned professional with extensive experience in customer success and management roles within the virtual business process outsourcing industry. Currently serving as Senior Manager of Customer Success at Arise Virtual Solutions Inc. since September 2017, Louise previously held the position of Managing Director at Virtual Cloud Nine Ltd from November 2012 to September 2017. Earlier in the career, Louise worked as a Professional Service Representative at Arise and as a Cultural Implementation Instructor at Kaba Ltd. The career began at Orange as a Performance Management Specialist. Louise holds a degree in Textiles and Surface Pattern, Apparel and Textile Manufacture from CCAD, obtained between 1994 and 1997.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.