ARQ Group Ltd
Peter Foukkare currently serves as the Head of Customer Experience at Melbourne IT, a position held since April 2016, where focus is on transforming customer interactions and processes to achieve customer excellence. Prior to this role, Peter held multiple positions at Optus, including Senior Manager of Digital Service Adoption from August 2014 to March 2016, and various leadership roles from July 2010 to June 2014, which encompassed Certified Black Belt, Business Transformation Manager, and Contact Centre Leader.
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ARQ Group Ltd
Arq Group Limited, formerly Melbourne IT Limited, is an Australia-based company engaged in offering services to small to medium business (SMB), and enterprise and government clients. The Company's segments include SMB Solutions and Enterprise Services (ES). The SMB Solutions segment operates in the Web services business in Australia and New Zealand, offering customers a range of solutions to run an online business. These services include domain name registrations and renewals, Website and e-mail hosting, Website design services, online marketing, Website security, and online tools and solutions. Customers are primarily in the small to medium enterprise (SME) sector. SMB Solutions also supplies a technical and support solution for domain name registration, shared hosting and other online business services to a global network of reseller clients. The ES segment is a cloud and mobile solutions provider for Australian enterprise and government organizations.