ArrowXL
Norman Powell is an experienced Internal Auditor at ArrowXL since May 2021, with a focus on operational quality assurance and communication regarding shipment issues. Prior roles include Implementation Consultant at Beeline and Vuelio, where Norman managed web-based software projects, trained users, and provided technical support. Additional experience as a Customer Service Executive at Cision involved client management and strategic support, while early career roles at Smarttrack Solutions & Training focused on client retention and administrative support. Norman holds a Bachelor of Science in New Technology Media & Communications from the University of East London, alongside various technology-related qualifications from the College of Haringey and Barnet and Southgate College.
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ArrowXL
ArrowXL is the UK’s largest and longest-established two-person home delivery and warehousing specialist, with a focus on bespoke services centred around a customer-first approach. With a specialist range of bespoke delivery, in-home installation and assembly solutions, backed by award-winning technology, ArrowXL is challenging the traditional home delivery landscape, prioritising the customer’s overall brand experience and driving repeat sales for retailers, e-tailers, and manufacturers. Unrivalled in the frequency and breadth of its coverage, ArrowXL services 100% of the UK mainland population whilst providing deliveries six days a week to 98% of UK postcodes. The company’s employed and highly trained delivery crews ensure a seamless customer journey for more than 7,000 people awaiting high-value, emotionally driven purchases each day. ArrowXL delivers to the Scottish Highlands and Northern Ireland, operating out of their own dedicated hubs across both regions, whilst the company also provides a range of services to the Republic of Ireland. In addition to its market-leading delivery and in-home solutions, ArrowXL boasts a dynamic portfolio of services that provide retailers and manufacturers with everything they need to grow their businesses, including fulfilment, warehousing and storage.