ArrowXL
Simon Hawthorne FCILT has extensive experience in logistics and operations management, having worked for companies such as ArrowXL, ReBOUND Returns, Doddle Parcels, DX (Group) plc, PRG Powerhouse, TNT, and owning their computer business called Penguin Computers. Simon has held various high-level roles, including General Manager, Head of Operations, and Contract General Manager. Simon has successfully managed large teams, implemented strategic plans for operational efficiency, and has a track record of driving growth and delivering exceptional customer service.
ArrowXL
ArrowXL is the UK’s largest and longest-established two-person home delivery and warehousing specialist, with a focus on bespoke services centred around a customer-first approach. With a specialist range of bespoke delivery, in-home installation and assembly solutions, backed by award-winning technology, ArrowXL is challenging the traditional home delivery landscape, prioritising the customer’s overall brand experience and driving repeat sales for retailers, e-tailers, and manufacturers. Unrivalled in the frequency and breadth of its coverage, ArrowXL services 100% of the UK mainland population whilst providing deliveries six days a week to 98% of UK postcodes. The company’s employed and highly trained delivery crews ensure a seamless customer journey for more than 7,000 people awaiting high-value, emotionally driven purchases each day. ArrowXL delivers to the Scottish Highlands and Northern Ireland, operating out of their own dedicated hubs across both regions, whilst the company also provides a range of services to the Republic of Ireland. In addition to its market-leading delivery and in-home solutions, ArrowXL boasts a dynamic portfolio of services that provide retailers and manufacturers with everything they need to grow their businesses, including fulfilment, warehousing and storage.