Account Executive

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

At Artera, we’re transforming how healthcare organizations connect with patients through smart, impactful communication tools. With opportunities emerging across specialties like orthopedics, gastroenterology, and value-based care, we’re seeking Account Executives who thrive on discovering new ways to solve challenges and drive results in specialty healthcare. This role is for a proactive, self-motivated sales professional who loves solving complex problems. 

This role is perfect for someone who knows how to partner effectively with an SDR while also taking the lead on driving their own pipeline. The ideal candidate is a go-getter who loves prospecting, dives deep into market research, and isn’t afraid to get creative. They know how to uncover sales opportunities by reading industry articles, listening to podcasts, and networking at conferences. This role requires a passion for addressing the challenges of healthcare through strategic, solution-oriented sales.

Responsibilities

• Own and drive the full sales cycle, from prospecting and lead generation to closing six-figure deals.
• Partner with an SDR to build a robust pipeline, but take ownership of generating new business through proactive outreach, including networking, industry events, and thought leadership.
• Stay ahead of industry trends by consuming relevant content to identify opportunities and position Artera as an industry leader.
• Conduct engaging discovery calls, demos, and presentations that effectively communicate Artera’s value to a wide range of healthcare organizations, including physician practices, management groups, and financial stakeholders.
• Work collaboratively across internal teams, including Customer Success, Sales Engineering, and FinOps, to develop tailored solutions for clients.
• Leverage Meddic or similar sales methodologies to ensure a structured and effective approach to closing deals.
• Consistently meet or exceed an annual quota of $1M in revenue.
• Track and analyze sales activities and outcomes using CRM tools like Salesforce, Gong, LinkedIn Sales Navigator, and ZoomInfo.
• Build long-term relationships with clients and ensure smooth handoffs to Customer Success Managers for retention and upsell opportunities.

Requirements

• 5+ years of full-cycle SaaS sales experience, with a proven track record of meeting or exceeding quotas.
• Experience selling into specialty healthcare markets (e.g., orthopedics, gastroenterology, outpatient practices, etc).
• Strong understanding of value-based care, reimbursement models, and physician-oriented solutions.
• A self-starter who proactively finds new business opportunities.
• Demonstrated ability to navigate complex organizational structures and collaborate in team-selling environments.
• Exceptional communication, presentation, and storytelling skills.
• Proficiency with CRM tools and sales enablement platforms (Salesforce, LinkedIn Sales Navigator, Gong).

Bonus

• Experience working in startups, particularly Series B or scaling companies.
• Background in clinical or administrative healthcare roles.
• Exposure to crafting or iterating on sales presentations and materials.