Senior Manager, Sales Enablement

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Artera is looking for a new Senior Manager, Sales Enablement to drive our Sales Enablement function forward. You will manage one analyst and report directly to our Senior Director of Revenue Operations. Your primary goal is to increase win rates and decrease deal duration; increase the overall effectiveness of the sales team. We are looking for someone with healthcare technology sales experience who is seeking a hands-on selling role for their next opportunity. The right person for this role has demonstrated success in their career in moving deals forward and knows how to build decks and craft pitches that close deals. We are looking for previous experience in selling new products in a highly competitive market. Strong candidates for this role will have excellent problem solving capabilities that use innovative solutions to solve sales problems. The ideal candidate for this role is ambitious, hungry, growth-oriented, and wants a new exciting challenge in their sales career. 

Responsibilities

• Develop, refine, execute, support the sales team in GTM strategies in collaboration with Sales Engineering, Customer Experience, and Product Marketing
• Develop and implement sales enablement programs, initiatives, strategies, and processes
• Partner with the AEs to uncover their needs and equip them with the tools and resources they need in order to succeed
• Build effective sales decks and develop pitches customized to the prospect. Present pitches directly to prospects or train the AE on the pitch that you developed
• Maintain a mindset of innovation; stay up to date with the latest sales enablement best practices, methodologies, techniques, and tools
• Insure sales team is meeting expectations in terms of their skills and knowledge

Requirements

• 6-10 years of relevant experience
• Proven track record of upleveling experienced healthcare sellers
• Experience selling a technology solution to enterprise healthcare systems in a highly competitive landscape
• Previous people management experience
• Strong presentation skills; persuasive, able to clearly articulate complex ideas
• Strong attention to detail; able to create aesthetically pleasing decks
• Expert with Salesforce, Excel, PowerPoint, and Google Workspace

Bonus

• Experience working for a SaaS company
• Experience with healthcare system consulting
• Experience working for a venture-backed startup

Our Expectations

• Within 30 days you will…

• Get familiar with the Artera product and sales team

• Start building collateral with support from Sales and Product Marketing teams

• Become versed in who are our customers, our call points

• Understand the value props for the call points

• Start listening to sales calls, sitting in with the team

• Within 60 days you will…

• Support sales leadership in building resources and identifying gaps

• Complete demo certification

• Within 90 days you will…

• Build and deliver the content leading portion of sales calls

• Kickoff training sessions on an as needed based on current initiatives