Jennifer Cota

Jennifer Cota is a seasoned professional in customer support services and business process management, currently serving as the Senior Manager for Customer Support Services at Arthrex. Prior experience includes roles such as Manager of Service Operations and Business Process Manager at InTouch Health, as well as a freelance position in Game Day Human Resources with the Las Vegas Raiders. Jennifer also led customer service operations and special projects at Mentor Worldwide LLC and offers consulting services in business process and implementation through Cota Business Consulting. Jennifer holds a Bachelor of Science in Organizational Leadership from California Lutheran University and is pursuing a Master of Business Administration at Loyola Marymount University, with an expected completion date of May 2024.