ASAPP
Andy Ewing is an accomplished professional with extensive experience in the technology and communications sectors. Since May 2018, Andy has served as the Country Director at ASAPP, focusing on delivering personalized customer experiences through an AI Native platform. Prior to this role, Andy worked at Telstra from October 2009 to April 2018, initially as a Business Development specialist for Messaging Platforms and APIs, where strategic oversight was provided for the GES Enterprise Messaging Portfolio. Andy began at Telstra as a Mobile Application Specialist, promoting various mobile business applications. Earlier career experience includes serving as a Director at Olive Communications UK from March 2007 to May 2009, where Andy contributed to staff development, sales cycles, and future business strategies. Andy holds an education credential from Seth Godin's altMBA program and possesses a degree from Monash University Melbourne.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.