ASAPP
Cynthia Istanto is an accomplished accounting professional with extensive experience in various roles, currently serving as Accounting Manager at ASAPP since May 2020, where previous positions included Senior Staff Accountant and Staff Accountant. Prior experience includes a role as Junior Accountant at Marriott Hotels from September 2019 to April 2020, and a short term as IT Risk Assurance and Data Analytics Summer Analyst at Cornell University in summer 2019. Cynthia also gained experience as a Summer Analyst at CNote in 2018 and completed a summer internship at the Kementerian Keuangan Republik Indonesia in 2017. Cynthia holds a Bachelor of Science in Applied Economics and Management from Cornell University, obtained in 2019.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.