ASAPP
Gabriel Maggiotti has extensive experience in machine learning and software engineering, currently serving as the Director of Machine Learning Engineering at ASAPP. Prior roles include Senior Machine Learning Engineering Manager, Senior Software Engineering Manager at Jampp, and Head of Digital Software Development at Artear. Gabriel also worked as a Product Development Manager at MercadoLibre.com and as a Manager of Software Development at Travelocity, showcasing a strong background in product development and team leadership in the tech industry.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.