ASAPP
Guadalupe Pequeño Magan is an experienced HR professional with a career spanning over 15 years in various leadership roles across multiple organizations. Currently serving as Head of HR at ASAPP since November 2019, Guadalupe has previously held positions as Principal HR Business Partner and Senior HR Business Partner within the same company. Prior experience includes serving as HR Manager for Latam at Auth0, HR Senior Manager for Latam at Carlson Wagonlit Travel, and HR Manager roles across several companies including TNS Argentina and Cubika. Guadalupe holds a Licentiate in Labor Relations from the University of Buenos Aires, with studies completed between 2002 and 2010.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.