ASAPP
Hannah Yu is a highly skilled design professional with extensive experience in product and service design. Currently serving as a Staff Product Designer at ASAPP, Hannah has previously worked as a Design Consultant as a freelancer and held multiple roles at Compass, including Product Design Lead and Senior Product Designer. Hannah's career also includes significant positions at McKinsey & Company, where responsibilities included Associate Director of Service and Digital Design and Senior Experience Designer within McKinsey Design. Additionally, Hannah has served as Design Lead at Freshly Inc., showcasing a strong background in leading design initiatives across various industries.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.