ASAPP
Hilary Scherer possesses extensive experience in delivery management and project deployment, currently serving as Director of Delivery Management at ASAPP since August 2019, where previous roles included Senior Manager and Senior Product Deployment Manager. Prior to ASAPP, Hilary held various positions at VirtualHealth and athenahealth, focusing on product deployment and project management. Experience in the creative field was gained through roles as Graphic Designer and Assistant Manager at Pippa's Real Tea from May 2013 to January 2020. Hilary holds a Bachelor of Arts in Biology from Occidental College, a Graduate Certificate in Project Management from Penn State University, and an Associate of Arts from Bard College.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.