ASAPP
Jeffrey Cochran is a seasoned software engineer with substantial experience in security and software development. Currently serving as a Lead Software Engineer in Security at ASAPP since August 2019, Jeffrey conducts security design reviews, manages SAST tooling, and actively participates in architectural reviews while developing secure libraries and tools. Previously at Forcepoint, Jeffrey held positions as Software Engineer III and Software Engineer II, where responsibilities included productizing analytics and security technologies and enhancing a web proxy product to address modern threats. Earlier career experiences include roles at Sony Computer Entertainment America, General Growth Properties, and The Center for Decision Technology. Jeffrey holds a Master of Science in Game Design and Simulation Programming and a Bachelor of Science in Computer Science, both from Stevens Institute of Technology.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.