ASAPP
Jesse Allen is a Senior Staff Software Engineer at ASAPP since June 2017, with prior experience as a Staff Software Engineer at the same company. At Permission Data, Jesse worked as a Software Engineer, focusing on developing microservices in Go and creating event and logging infrastructure. As Co-Owner and Bassist at Run Boy Run LLC from August 2009 to January 2016, Jesse contributed to music creation and the production of promotional materials. Prior roles include CMS Developer at simpleview, inc., where custom applications were developed for clients, and Web Developer at the University of Arizona, where Jesse was involved in designing and maintaining websites for the Graduate College. Jesse holds a Bachelor of Science degree in Electrical Engineering from the University of Arizona, earned in 2008.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.