ASAPP
Omer Dekel is a highly experienced software engineering professional with a background in various roles within prominent technology firms. At ASAPP, Omer serves as a Senior Staff Software Engineer, having previously held positions as Staff Software Engineer and Lead Software Engineer. Omer's earlier experience includes working at EBS BrokerTec as a Senior Java Developer and Java Developer, as well as roles at ECI Telecom as a Software Developer and Integration Test Engineer. This diverse experience reflects a robust skill set in software development and engineering leadership.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.