ASAPP
Tulsi Desai is a seasoned professional with extensive experience in technical services and product management within the healthcare and technology sectors. Currently serving as a Senior Technical Services Manager and Product Deployment Manager at ASAPP since August 2019, Tulsi previously held roles including Senior Product Manager and Product Manager at VirtualHealth from November 2017 to August 2019. Earlier experiences include a Business Analyst position at Navinata Health and various research assistant roles focused on clinical studies at Albert Einstein College of Medicine. Tulsi has contributed to peer-reviewed journals and publications on asthma and related health issues. Tulsi holds a Bachelor of Arts in Biology/Biological Sciences and Economics from Rutgers University.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.