ASAPP
Yvette Kanouff is a board member at ASAPP. Yvette previously served as the Senior Vice President and General Manager of Service Provider Business at Cisco, where they led a $7 billion P&L and over 6000 employees worldwide. Yvette was responsible for service provider products including SP cloud, routing, optical, video, cable, and mobility. Prior to their time at Cisco, Kanouff held various leadership positions at companies such as SAIC, JC2 Ventures, Safe Security, and Sprinklr. Yvette began their career at the University of Central Florida and the Public Broadcasting Service.
Yvette Kanouff has a Master of Science in Mathematics from the University of Central Florida, as well as a BS in Math. Yvette is currently a Board of Director Executive Education at Harvard Business School.
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ASAPP
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ASAPP AI Native® products, driven by advances in fundamental AI research, make organizations highly productive and effective by augmenting human activity and automating the world’s workflows. The ASAPP Customer Experience Performance (CXP) platform provides Contact Center customer care and sales agents with a platform to know the right thing to sayand the right action to take, in real-time. The ASAPP machine learning models are continuously learning and predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. The company has offices in New York, Silicon Valley, London and Buenos Aires.