Hillary Carvalho

Hillary Carvalho has extensive experience in the banking and customer service sectors, currently serving as a System Specialist at ASB Bank since April 2012, where roles have included System Engineer and Senior Support Specialist. Key responsibilities include managing calls related to KiwiSaver and other managed funds, ensuring high standards in customer service, and implementing continuous improvements within wealth operations. Previous experience includes a role as a Checkout Operator at Countdown, focusing on customer interaction and relationship building, and a brief position at Mastip, Inc. in Conformity Testing, ensuring components met established standards. Hillary Carvalho holds a Bachelor’s degree in Computing Systems and Networking from Unitec Institute of Technology, attained between 2008 and 2011.