Ascent Performance Group Ltd
Holly Jackson has extensive experience in customer service and relationship management across various financial and operational roles. Currently serving as a Team Leader and Operations Manager at Ascent Performance Group Ltd since April 2019, Holly is involved in an outsourcing project supporting a major high street bank's customer call centre, especially addressing pandemic-related inquiries. Previously active in relationship management at Evolution Money, Holly has also held roles at TalkTalk, managing accounts and resolving disputes for business customers. Holly's career includes leadership positions at 121 Financial Planning and Everyday Loans Limited, where team performance and customer interaction were prioritized. Early career experience comprises managing accounts at the Claims Advisory Group and Welcome Financial Services Ltd.
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Ascent Performance Group Ltd
Established in 2009, Ascent Performance Group Ltd is one of the UK’s largest specialist debt recovery law firms. Part of the Irwin Mitchell Group, the firm has experience across all major areas of debt recovery, collections, mediation, litigation, field services, enforcement, and mortgage lender services. Our clients consist of many of the UK’s leading players in banking, including both secured and unsecured lenders, together with other global and UK blue-chip companies in the private sector. From our offices in Manchester and Glasgow, we offer dual jurisdiction and a nationwide reach. Committed to a partnership approach with clients, this ensures we deliver outstanding performance achieved ethically and compliantly with the highest regard to client brand values.